Monogramming: We are not responsible for monogramming ordered incorrectly, unless there is an error made on our part, in which case we will gladly send a replacement as soon as possible.

Return Policy: Our badge reels are custom made for you! Unfortunately we cannot accept any returns on our items. If you have any questions about one of our custom products please contact us before ordering. Refunds will not be issued once orders have been placed. Items are shipped within 2-3 weeks but often sooner. Contact us with any questions you may have at . Please provide your transaction number in your email.

BY ACCESSING THIS WEB SITE, YOU AGREE TO THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

Acceptance of Terms The services that Sewing By Donna, LLC (including its subsidiaries and affiliates, collectively referred to as "Custom Badge Reels or Sewing By Donna or Sewing By Donna, LLC") provides to you are subject to the following terms and conditions ("Site Terms"). The Site Terms apply exclusively to your access to, and use of, this Web Site and do not alter in any way the terms or conditions of any other agreement you may have with Sewing By Donna for products, services or otherwise. Sewing By Donna reserves the right to amend at any time any policies governing this Web Site, including these Site Terms, by posting the amended terms on this Web Site. Any amended Site Terms shall be effective immediately after they are initially posted on this Web Site. If you do not accept the amended Site Terms (including any referenced policies or guidelines), you must cease using this Web Site.

1. Privacy Policy Sewing By Donna believe strongly in providing you notice of how we collect and use data, including personally identifiable information, from the Web Site. Therefore, we have adopted a Privacy Policy to which you should refer to fully understand how we collect and use information. You understand that through your use of this Web Site or the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Sewing By Donna. Sewing By Donna will not share customer's email addresses with any third party sources.

2. Proprietary Rights; Limited License Unless otherwise indicated, all Web Site materials, including, without limitation, the Custom Badge Reels’ or Sewing By Donna's logos, and all text, fonts, designs, graphics and other files, and the selection and arrangement thereof, are the proprietary and copyrighted property of Sewing By Donna, LLC or its contributors or licensors. Subject to the terms set forth in these Site Terms, Sewing By Donna grants you a limited license to make informational, non-commercial use only of this Web Site. Any other use of this Web Site or the materials contained herein without the prior written permission of Sewing By Donna is strictly prohibited, including, without limitation: (a) any resale or commercial use of this Web Site or its content; (b) the retransmission, rebroadcasting or other distribution, display or publication of any information contained in this Web Site; (c) making derivative uses of this Web Site and its contents; (d) use of any data mining, robots or similar data-gathering or data-extraction methods; (e) downloading (other than the page caching) of any portion of this Web Site or any information contained on this Web Site, except as expressly permitted on this Web Site; or (f) any use of this Web Site other than for its intended purpose. Products, processes or technology described in this Web Site may also be subject to other intellectual property protection as well, and all rights therein are reserved by Sewing By Donna, LLC. Except as noted above, you are not conveyed any right or license by implication, estoppels or otherwise in or under any patent, trademark or other proprietary right of Sewing By Donna, LLC or any third party. All information provided by Sewing By Donna on this Web Site is the sole and exclusive property of Sewing By Donna, LLC.

3. Trademarks Sewing By Donna, Custom Badge Reels, the Custom Badge Reels' logos and other Sewing By Donna's product or service names or slogans contained in this Web Site are either trademarks, service marks or registered trademarks of Sewing By Donna, LLC and its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Sewing By Donna. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Sewing By Donna, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Sewing By Donna, LLC. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

4. Third Party Content & Services Sewing By Donna may provide links to Web pages and content of third parties ("Third Party Content") as a service to those interested in this information. Sewing By Donna does not monitor nor does it have any control over any Third Party Content or third party Web Sites. Sewing By Donna does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. Sewing By Donna does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

5. Digital Millennium Copyright Act The images used on the Custom Badge Reels and Sewing By Donna sites, are property of Sewing By Donna, LLC. Any unlawful use of our images is prohibited. Any misuse will be reported to the ISP. Thank you.